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About MAXLEND

A mortgage broking team focused on finding a loan that suits you, and explaining it clearly along the way.

Lending advice that starts with you

Finding the right loan can be confusing. There are many lenders, each with its own products, policies and fine print, and the loan that looks cheapest at first glance is not always the one that suits you best. Our role is to make sense of it for you.

We begin by listening. Before we talk about products, we want to understand your circumstances, what you are trying to achieve and what would make the process easier for you. Only then do we compare suitable loans, explain how they differ and tell you which one we would recommend, and why.

How we work

We explain things in plain English and we are comfortable being asked the same question twice. We set out the costs as well as the benefits, including when the sensible choice is to leave things as they are. Once you decide to go ahead, we prepare the application, deal with the lender and keep you informed, so you always know what is happening and what comes next.

Your interests come first

As mortgage brokers we are bound by a Best Interests Duty. Put simply, the loan we recommend has to be in your best interests, not ours and not the lender's. We are not tied to a single bank, which lets us compare options across the lenders available to us.

We help with home loans, refinancing, investment lending and construction, as well as business, commercial, equipment and self-managed super fund lending. You can read about each on our services page.

[DRAFT: company history, years of experience, qualifications and industry memberships to be supplied by MAXLEND.]

Why choose MAXLEND as your mortgage broker

  • Choice

    We compare suitable loans across the lenders available to us, rather than offering one bank's products.

  • Clear explanations

    No jargon. We explain what each option means for you and what it will cost.

  • We do the legwork

    From paperwork to following up the lender, we manage the process on your behalf.

  • Straight answers

    If a loan is not right for you, or switching is not worth it, we will say so.

Meet the team

The brokers you will be working with.

Ready to talk to our team?

Book a time that suits you. There is no obligation.

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What to expect when you work with us

  1. First conversation

    We talk about what you want to do, where you are up to and what you are unsure about. There is no obligation.

  2. Understanding your position

    We look at your income, expenses, savings and existing debts to see what lenders are likely to consider.

  3. Comparing loan options

    We compare suitable loans and explain our recommendation in plain English, including fees and features.

  4. Application

    We prepare the paperwork, lodge your application and answer the lender's questions on your behalf.

  5. Approval and settlement

    We keep you informed until a decision is made, then work with the lender and your conveyancer through to settlement.

  6. Ongoing support

    We stay in touch after settlement and can review your loan as your needs change.

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Frequently asked questions

See all questions
What does a mortgage broker do?

A mortgage broker works with you to understand your needs, compares suitable loans from a range of lenders, and manages the application on your behalf. We explain your options in plain English and stay involved through to settlement.

Related questions

Is a broker different from going directly to a bank?

A bank can only offer its own products. A broker can compare loans from the different lenders they are accredited with, and must act in your best interests when making a recommendation.

How much deposit do I need?

It depends on the lender, the property and your circumstances. Many lenders prefer a deposit of 20 per cent of the purchase price, but loans with a smaller deposit are available and usually involve lenders mortgage insurance. We can talk you through what may suit your situation.

Related questions

What is lenders mortgage insurance (LMI)?

LMI is insurance that protects the lender, not the borrower, if a loan is not repaid. It is usually charged when the deposit is less than 20 per cent, and the cost can often be added to the loan.

Can you help with business and commercial loans as well as home loans?

Yes. As well as residential lending, we help with business loans, commercial property loans and equipment finance.

See our services

How is MAXLEND paid?

In most cases a broker is paid a commission by the lender once your loan settles. We will tell you how we are paid, and about any fee that might apply to your situation, before you decide to go ahead.

How long does a home loan application take?

Timeframes vary between lenders and depend on how complex your application is and how quickly documents can be provided. We will give you a realistic expectation for your situation and keep you updated at each stage.

What is the Best Interests Duty?

It is a legal obligation that requires mortgage brokers to act in the best interests of their customers when providing credit assistance, and to put the customer's interests first if there is a conflict.

What documents will I need?

Lenders generally ask for identification, proof of income such as payslips or tax returns, bank statements, and details of your assets, debts and living expenses. We will give you a checklist tailored to your application.

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